Online Agile Coach Certification Training

Terms & Conditions

Legal

Welcome to our website! We hope it provides the information you need. If you have any questions regarding our Terms & Conditions, please contact us at info@9Squares.co.uk

Terms & Conditions are an integral component of any contract to safeguard both parties. We understand that some might opt to skip reading them, and also that’s entirely your prerogative. What we pledge to you is that any issue or challenge arising from these 9Squares Ltd Terms & Conditions will be addressed with the utmost fairness for all parties involved.

1. Definitions

1.1 “We”,or “us”: refers to 9SQUARES LTD (www.9Squares.co.uk) (Companies House: 08463831).

1.2 “You”: Any (legal) entity or person that has reached an agreement with us.

1.3 “Agreement”: Arrangement in written or digital recording, based on which you indicate participation in a selected workshop or course offering.

1.4 “Course”: Any training, workshop or event offered by us or our partners, advertised through 9Squares.co.uk , ICAgile.org affiliated social media or third-party booking tools. This list is not exhaustive.

1.5 “Force majeure”: Any external cause, expected or unexpected, determined by the courts of England and also Wales.

2. Applicability

2.1 9Squares LTD Terms and Conditions apply to all agreements that come into effect by initiating a registration for one of the events offered by us on our website or platforms used by us.

2.2 By entering into an agreement with us, you agree to these full Terms & Conditions.

2.3 Our Terms & Conditions will continue to apply in perpetuity even when we do not strictly enforce them.

2.4 These terms and conditions supercede any of your purchase conditions unless confirmed in written form by us.

3. Agreement

3.1 The agreement between you and also us starts after you receive our written confirmation of individual or corporate registration.

3.2 All payments required for participating in a course must be paid in full prior to attending. ‘Prior to attending’ is defined as 2 calendar days before the event start date/time.

4. Cancellation

4.1 You may cancel your participation up to 14 days before the course starts. In that case we will refund the full invoiced amount (less any costs incurred by us). If you cancel with less than 14 days notice, 50% of the course fee will be refunded. Cancellation must be received in writing to us and also confirmed by us.

4.2 If, except in the cases of force majeure, we cancel the course, all course fees will be refunded in full. No costs incurred, directly or indirectly at your expense will be refunded.

4.3 We reserve the right to decline a request for reschedule, however, we will try and accommodate such changes when requested 14 days prior to course start date. Re scheduling will be free of charge, unless there is a difference in cost between the two events. In such case, the difference will be payable in full, as per clause 3.2.

4.5. We will not compensate you for any costs you incurred, either directly or indirectly resulting from your request to re-schedule a course or cancellation initiated by us or you.

4.6. Each class has a minimum viability of three participants. If this number is not met 48h prior to the start of the class, it will be cancelled or deferred. If cancelled, there will be a full refund of all fees paid, whilst upholding clauses 4.2 and 4.5.

5. Prices

5.1. All prices are including VAT and administrative fees for the handling of registrations, unless specified.

5.2. Prices are based on the circumstances applicable at the time of the registration. If the circumstances change after your registration, we retain the right to adjust the prices accordingly.

6. Liability And Indemnity

6.1 We are not liable, on the basis of the law or under agreement, for consequential loss which you or a third party might suffer with regard to the performance of the agreement or (the use of) the courses, also including loss of profits, environmental damage or intangible loss. In all events, our liability is limited to the invoiced amount.

6.2. Unless the damage is caused by intention or gross negligence on our part, you will indemnify us from all claims of third parties, directly or indirectly related to the performance of the agreement, or as the case may be the courses and will compensate us for all damage that we suffer as a result of such claims.

6.3 We reject any responsibility for issues, bugs, delays or lack of clarity caused by the intermediate platforms we use for handling registrations or payments.

7. Intellectual Property

7.1. The intellectual properties of all materials that are made available to you before, during or after a course remain entirely with us or where relevant, with our licenser.

7.2. You are not allowed to disclose any of materials mentioned under 7.1, unless you have our explicit written permission.

8. Applicable Law

These 9Squares LTD Terms and Conditions and the provision of our services shall be governed by and also construed in accordance with the laws of England and Wales and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the courts of England and Wales.

Privacy Policy

1. Introduction

1.1 We are committed to protecting your privacy. This Privacy Policy explains how 9Squares Ltd collects, uses, and safeguards any personal information you provide when using our services.

2. Information We Collect

2.1 9Squares does not collect any personal information from users. We do not collect names, addresses, email addresses, or payment information.

2.2 All personal, contact and payments information is processed by Stripe, a secure and reputable payment processor. 9Squares does not store, handle, or process payment information. Instead, this is managed entirely by Stripe.

3. Payment Processing

3.1 When you enroll for a course on 9Squares, you are redirected to Stripe’s secure payment gateway. Stripe collects and processes your payment information (such as credit card details) directly. Stripe’s privacy policy governs how they handle this information. We do not have access to or store this information at any time.

3.3 Link to Stripe’s Privacy Policy: Stripe’s privacy policy here.

4. Use of Contact Information

4.1 9Squares will use the contact information you enter during payment processing through Stripe for transactional purposes related to your purchase. This information will be used to send you a confirmation email, address order issues, or provide customer support related to your purchase.

4.2 By providing your contact information through Stripe, you consent for its use by 9Squares for marketing and promotional communication.

4.3 Your contact information will never be shared with any third parties outside of the necessary scope of transaction processing.

5. Data Security

5.1 We take the security of your information seriously. However, since we do not collect or process payment information, there is no data at risk related to user personal information within our systems.

5.2 The security of your payment information is managed by Stripe’s infrastructure, which complies with the highest security standards, including PCI-DSS.

6. Your Consent

6.1 By using our services and making payments through Stripe, you consent to the terms outlined in this Privacy Policy and agree to the data processing practices described by Stripe.

6.2 By providing your contact information through Stripe, you consent to its use for both transactional and marketing purposes as described above.

7. Changes to Our Privacy Policy

7.1 9Squares reserves the right to modify this Privacy Policy. Any changes will be updated on our website, and your continued use of our services after such modifications constitutes acceptance of the revised Privacy Policy.

8. Contact Us

8.1 If you have any questions regarding this Privacy Policy, please contact us at info@9Squares.co.uk

Cookies Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookie

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most ef-fective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers